The COVID-19 pandemic and stay-at-home orders drastically changed the landscape for a lot of small businesses. Brick-and-mortar stores suddenly got in the business of curbside delivery. People became ... Read More >
3 Principles Underlie All the Golden Rules for Customer Service
You know how hard it is to get a customer. You’ve probably got spreadsheets telling you exactly how much it costs to get someone to make a single purchase and how many subsequent purchases each one ... Read More >
Join the Green Movement: Buy Environmentally-Friendly Products
The push to “go green” has us all wondering what we can do better to make changes in our daily lives that helps protect and preserve our planet. One exciting trend born out of this growing movement is ... Read More >
Avoiding Headaches when Investing in Luxury Watches Online
Buying online is the most convenient way to shop; however, that convenience doesn’t come without its fair share of headaches. These pains can increase when buying an expensive item like a luxury watch ... Read More >
Social Media Customer Service – A Little Food for Thought
If you’ve been in business for any length of time, you know (or have learned) how to treat customers. However, as business is increasingly flowing over to internet ecommerce, do you know how to handle ... Read More >
7 Things Google Analytics Can Tell You about Your Website
Google Analytics provides you and your business an easy to use way to show the traffic your business attracts on the web. Not only is some form of analytics software essential for an online business, ... Read More >
